Support
For practices using Captrix.
In the app
Click Support at the bottom of the left menu in Captrix and send us a message. It goes straight to our team, and our reply shows up in the same thread.
Text or call
(925) 989-9639, any time, including evenings and weekends. If something is blocking your front desk, call.
jack@captrix.ai for anything else, including billing, new staff logins and setup questions.
Security or privacy
Email jack@captrix.ai right away. See security and HIPAA for how we protect patient information.
Patients
Please contact your practice directly. Captrix cannot see or change your appointments or medical information. In an emergency, call 911.
Timber Health, Inc., 28 Geary St., Suite 650 PMB 5154, San Francisco, CA 94108